Become a member Telehealth visits, statewide across Florida Now accepting new patients(352) 352-8383

Questions and answers

The things people ask before booking

If your question is not here, ask it on a free membership call.

Booking and first visits

How do I make an appointment?

Start by booking a free 15-minute membership call from any page of this site. It is not a medical visit. If you decide to join, you sign the membership agreement and complete intake, and then you book visits with Kirsis directly. You can also call (352) 352-8383 and leave a message, and the team will call you back.

Can I call the practice?

Yes, at (352) 352-8383. A virtual assistant answers, can explain how the membership works, and takes your name and number so the team can call you back. Please do not share health information by phone. Messages are not monitored around the clock, so for a medical emergency call 911, and for a mental health crisis call or text 988. Members send clinical questions through secure messaging in the patient portal.

How soon can I be seen?

Members see current availability when they book. Acute concerns are generally accommodated sooner than routine wellness visits.

What happens at a first visit?

A full history, a discussion of what brought you in, and a plan. Depending on what comes up, that plan may include labs, a prescription, a referral, or a follow-up appointment. Intake forms are completed beforehand so the visit itself is spent on you rather than on paperwork.

What should I have ready?

A list of your current medications with doses, any recent lab results, your pharmacy, and a written list of your questions. If you have a blood pressure cuff, a few recent readings.

Eligibility and coverage

Do I have to be in Florida?

Yes, physically located in Florida at the time of the appointment. It is a licensure requirement. Where you live does not matter; where you are sitting during the visit does.

Do you see children?

Yes, patients of all ages. Children join together with an enrolled parent or guardian, at $35 a month, and the parent or guardian takes part in their visits.

Do you take insurance?

No. Care is provided through a direct primary care membership, and nothing it covers is billed to a health plan. Membership is $79 a month for ages 18 to 44, $99 for ages 45 and older, and $35 for children 17 and under, and a family plan covering two adults and two children is $219 a month. You can still use your insurance for specialists, imaging, hospital care, and prescriptions.

I have Medicare. Can I join?

Memberships are not available to anyone enrolled in Medicare, including Medicare Advantage plans. Medicare patients are seen through standard Medicare billing, outside the membership, with no membership fee.

Is there a physical office?

No. The practice is telehealth only, which is why there is no address on this site.

How care works

Who will I see?

Kirsis Perez, ARNP, FNP at every visit. That continuity is the point of the practice, not a scheduling accident.

How do labs work?

Orders are sent electronically to a draw site near you. You go in, they take the sample, results return to the practice, and they are reviewed with you rather than dropped into a portal without explanation.

Can you prescribe medication?

Yes. Prescriptions are sent electronically to your pharmacy. Some medications, including controlled substances, are subject to specific telehealth prescribing rules and may require an in-person evaluation, so ask before booking if that affects something you take.

What if I need to be seen in person?

You will be told directly and referred. A visit that ends with a clear referral is a successful visit, not a failed one.

Are visits in Spanish?

Yes. Visits are conducted in English or Spanish, whichever you prefer.

What this practice does not do

Do you provide mental health or psychiatric care?

No. The Florida NP is a primary care practice only. Psychiatric and mental health services are not offered, and specialized psychiatric medications are not managed or prescribed here.

Is this an emergency service?

No. Messages are not monitored around the clock. For a medical emergency call 911. For a mental health crisis call or text 988, or text HOME to 741741.

Can you handle an injury or something that needs an exam?

Not over video. Anything needing hands-on examination, imaging, stitches, or a procedure needs in-person care, and you will be pointed to the right setting.

Still deciding?

Book a free membership call. Fifteen minutes to learn how it works and whether it fits, with no charge and nothing to sign.

Prefer to call? (352) 352-8383

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